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SME/promotion panel enough information to properly credit the writer's experience.

Management Analyst, GS-12 KSA Title: Ability to communicate in writing. Sample Responses KSA Response #1:

One of the most important things I do in my position is prepare reports and studies of the various components in our organization. They always have to be written in a clear and concise manner and often involve very complex issues like organizational structures, work methods and procedures, manpower utilization, delegations of authority and other issues. I usually have to pull together a lot of different information and from difference sources. I usually have to work within very short time frames to produce a really needed study or report. Below are some examples of the material I have written.

Staffing Reports/Workload Reports -in particular I am involved in the WMS/FTE weekly reports -this includes components in Fiscal Control and also DTB PLUS studies. These studies are done on an "as needed" basis and involve many operational and technical issues. They only are required when management sees a need for them and specifically requests an analysis. We set up a team and review the targeted work. These reports require a lot of data gathering activity. Director's reports-These also involve a lot of data analysis from the HAL reports and are sent to the Director's Staff Advisor.

KSA Response #2:

I write technical and administrative memos and study reports, which identify actual and potential problem areas in interrelated work processes, the underlying source of operating difficulties, trends, significant management accomplishments, merit/deficiency situations and areas of imbalance. These papers always include recommendations for improvement in the studied areas. Example of the kinds of studies or reports I produce are as follows:

I write memos, which represent the Regional Office (RO) position on proposed procedures or work processes. This involves evaluating the affect of alternative actions on the work processes under consideration and how best to use manpower and resources and the identification of other alternatives worthy of consideration. This almost always involves the consolidation of information and comments from multiple components into one memo representing the Regional Office position on a given issue. An example of this type of product is the formulation of office comments on the design of the new national fishery control system user's comments, a committee reviewed the release to evaluate if all

Effective KSA Writing

Revised June 5, 2006

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