Equally as important as the in-house management functions is the view for the customer. New product introduction requires information exchange and engineering change orders on a frequent basis, sometimes many times each day. It is not unusual to expect order, assembly, test, packaging, and delivery of $100,000 plus cus- tomer orders within three days with supply chain response time of two hours from order placement to material delivery. Keep in mind this is not an exception but is the normal operating procedures in many parts of the electronic equipment industry. The requirement for real-time processes and results information to be on-line and available to the customer is obvious.
The question is how to provide the sense of security that everything is happening according to plan every- day. The answer is total openness and complete connection electronically for everyone. One company uses an extensive product lifecycle management system to link every node including customers and suppliers into a real- time network. If a customer or a supplier does not have a system in place they will furnish it as an extension of their own. If the customer has a system that is non-compatible, they will develop the link so information can be
The PLM system is set up with product information and process information relative to
each facility since a plant in China may have different processes that in California. This allows each production facility to see and mange processes on a local basis.
There has been a significant amount of detail in the chapter on industry standards indicating how far the idea of collaboration has taken this industry. The efforts by NEMI to provide easy “plug and play” connections for manufacturers in a supply chain has already brought significant rewards. As this industry continues to focus more on core competencies of design and development and deal with ever shorter product lifecycles, collabora- tion with a wide range of supply chain partners seems to be the obvious direction to take. With major companies like Intel, Sun Microsystems, and Cisco Systems leading the way it will be difficult for other organizations to not keep pace.
Collaboration Synergies Inc.
Electronics Industry Collaboration • 7
360.833.8400 • www.cosyninc.com