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Checklist

Data Sources

Table 9.1: Key Elements and Cross-border Checklist

Review of Items

Payment Methods

  • Credit and debit cards

  • Alternative payments

  • Address fields

Multiple Currencies

  • Website localization

  • Pricing

Customs, Duties, Taxes

  • Local customs and duties

  • Local taxes

  • Shipping

Cross-border Acquiring

  • International fees

Risk Management

  • Card brand tools

  • Vendor tools

  • In-house expertise

Chargebacks

Key Elements

Cross-border Emphasis Required

  • E-Commerce and Social Media Study: A Canadian Perspective: www.visa.ca/en/merchant/pdfs/Visa-Yahoo-JCWG-Ecom-Social-Media-Study- Summary-2007.pdf

  • Visa e-Commerce Merchants’ Guide to Risk Management: http://usa.visa.com/download/merchants/visa_risk_management_guide_ecommerce.pdf

  • Card Acceptance and Chargeback Management Guidelines for Visa Merchants: http://usa.visa.com/download/merchants/card_acceptance_guide.pdf

  • Canada Revenue Agency: www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/rts-eng.html

  • Canadian Provincial/Territorial Government Sites: www.cra-arc.gc.ca/tx/bsnss/prv-lnks-eng.html?=slnk

  • Canada Border Services Agency: www.cbsa-asfc.gc.ca/import/menu-eng.html

  • The Nielsen Company: www.ca.nielsen.com

Visa e-commerce cross-border handbook for U.S. retailers

Copyright 2010 Visa. All rights reserved.

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