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CONTACT DETAILS

Record Date: February 2003

Master Record No 71

Business name:

The Hermitage Hotel

Web site:

www.mount-cook.com

Key contact:

Colette Daly

Address:

Private Bag

Title:

Reservations Manager

Suburb:

Aoraki Mount Cook Alpine Village

Phone:

03 435 1809

City:

Aoraki Mount Cook

Fax:

03 435 1879

Region:

Mt Cook and Mackenzie

Email:

reservations@hermitage.co.nz

RTO:

Christchurch Canterbury Marketing

PRODUCT DETAILS

Product name:

The Heritage Hotel Complex

This is a:

Enhanced tourism experience

Why this product is an enhanced product:

2001 - $15 million refurbishment

2002 - 40 rooms and the Panorama Restaurant refurbished

Business type:

Accommodation

This activity can manage:

N/A

Product category:

Resorts

Time to complete a activity:

N/A

Awards/ associations:

2002 Hospitality Association of New Zealand Awards for Excellence:  Winner - Best Re-developed Accommodation/Hotel;  Winner - Best Re-developed Bar/Restaurant; Finalist - Best Beef Dish.

This business closes:

Open all year

No of rooms:

272 total complex

Pricing (retail rate):

$116.50-$540.00

This product has been priced to allow trade to negotiate commission:

No

Markets Travelled Offshore

Australia Japan

Business Hours:

24 hours

Product Description:

Set in the natural amphitheatre of Aoraki Mount Cook, The Mount Cook Complex has 272 rooms offering a range of accommodation, dining options and leisure pursuits to suit most travellers and budgets.

PR angle:

VISITOR PROFILE

Customer type:

international

Visitors that are

Domestic:

30%%

International:

70%%

Visitors that are

FIT:

40%%

Group:

60%%

Comments:

EnhancedActivities4WD AdventureNorthlandTua Tua ToursTua Tua Tours

CONTACT DETAILS

Record Date: February 2003

Master Record No 72

Page 56 of 72

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