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Curriculum Vitae: James Duncan Christie BA MSc MBCS CITP - page 1 / 2





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Curriculum Vitae: James Duncan Christie BA MSc MBCS CITP

Citizenship: Home Address: Mobile: Website: Blog: LinkedIn Profile: E-mail:

UK Perth, Scotland (full address available on request) 07713 248260 www.clarotesting.com http://www.clarotesting.wordpress.com www.linkedin.com/in/clarotesting james@clarotesting.com

Professional Qualifications & Bodies

Chartered IT Professional & professional member of the British Computer Society (MBCS) ISEB Practitioner Certificate in Software Testing Member of the Usability Professionals Association (UPA) and Information Systems Audit and Control Association (ISACA)

James is currently working as a freelance consultant through his own limited company, Claro Testing Ltd.

In 2007 he successfully completed a full-time MSc in IT at the University of Abertay. His master’s project and dissertation, for which he received an A grade, was “Integrating usability testing with formal software testing models”. He is particularly interested in how the quality of applications can be improved by incorporating usability engineering and testing techniques.

James has 27 years commercial IT experience, covering test management (the full life-cycle from agreeing the strategy and budget, writing the test plans, supervising execution, through to implementation) and test consultancy (writing and reviewing testing processes). His experience also covers information security management, project management, IT audit, systems analysis and programming. This has been largely in financial services, mainly with General Accident and IBM (working with a range of blue-chip clients).

James left IBM partly because the work required him to be away from home constantly but also to pursue his ambition to take a Masters degree.

Work Experience

Apr 08 – to date

Test consultancy & analysis at National Express, Heineken UK, KAL & BiP Solutions

Over the last four years James has worked with Edge Testing, Target Testing, SQA Consulting and Software AG as an associate on test consultancy assignments with National Express, KAL and BiP Solutions. These entailed reviewing the existing testing processes and practices of clients and recommending improvements. He also undertook test analysis work at Heineken UK.

James has been studying ways to incorporating usability engineering techniques into software testing. He has written several articles for various magazines (see Published Work on the next page) as well as writing a blog about testing.

He has also been working with companies and consultants in the UK and USA developing ideas for future services and training webinars.

Oct 07 - Apr 08

Project Test Manager, Norwich Union Life, York

James worked at Norwich Union Life as test manager on a large migration programme jointly run by NU and Swiss Re. He wrote the master test plan for the Finance Project, supervised the detailed test planning for business acceptance testing, and managed the test execution, which involved both UK and offshore staff.

Mar 07 - Oct 07

Business start-up, further training and charity work

James passed the ISEB Practitioner Certificate in Software Testing. He also developed an Excel accountancy package for the charity of which he is a trustee.

Jan 07 - Mar 07

IT consultancy at Scripture Union Scotland

James carried out an IT audit, reviewing the security of the IT operation, and the use being made of IT. He followed that up with the production of a plan for a Business Continuity Programme, and a staff IT security policy with educational material.

Aug 04 – Jul 05

Test Manager & Consultant for IBM at Dept for Work & Pensions, C&J Clark & IBM internal

James worked on three projects; as the test manager for a brief internal IBM development, as a consultant on the planning and conduct of operational acceptance testing for an IBM SAP implementation at the high street shoe retailer C & J Clark in Somerset, and as test manager on an IBM project at the Dept for Work & Pensions in Blackpool.

May 01 – Aug 04 Security Transition Manager for IBM at Nokia, Boots & AstraZeneca

As a Security Transition Manager James was responsible for running projects to identify and agree the required level of information security for new outsourced accounts.

This entailed documenting the client’s information security requirements and planning the work required to deliver these requirements whilst complying with the contract and IBM information security standards. James had to ensure that the existing security service was baselined, and agree with IBM management and the customer the roles and responsibilities for delivering security, and ensure that IBM set up an appropriate organisational structure and processes.

James’ clients were Nokia in Finland, Boots in Nottingham and AstraZeneca in Cheshire.

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