Within sixty (60) days after acceptance of this franchise, the Grantee shall provide the City with a list of test equipment it will maintain within its Spokane system to be used to comply with the provisions of this section. Said list shall include manufacturer’s name, model number, and serial number. All major subsystems of each item of test equipment shall also be identified consistent with the requirements above.
So as to insure that the quality of service provided to the City’s residents is consistently good, the Grantee shall develop, institute, and promote a program designed to provide formal cable technology training to its technical employees.
In lieu of the requirement that the Grantee develop, institute and promote a program designed to provide formal cable technology training to its technical employees, the Grantee may satisfy its technical training requirement by offering, at the Grantee’s sole cost, industry-accepted correspondence and/or onsite training programs.
Records of said training, whether provided by the Grantee, or through industry-accepted correspondence and/or onsite training programs, shall be maintained by the Grantee identifying those employees who have been technically trained. Said records shall be maintained at the local Spokane system office, and shall be available for review by the City, upon request, during normal business hours.