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P R O F I LE Cay Hasselmann - page 10 / 16

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General Skills

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Insurance

Policy Administration

Application Processing and Policy Issuance

Mid-Term Policy Changes

Policy Maintenance

Claims

Claims Handling and Fulfillment

Claims Recovery

Reinsurance

Reinsurance Procurement

Reinsurance Lifestyle Management

Reinsurance Management for Active Re insurers

Retail

Products Life cycle

Demand Forecasting

Products, Assortment & Space Planning and Opt.

Item Management

Retail Price Management

Promotion Management

Markdown Management

Customer Experience

Point-of-Sale

Store Operations

Catalogue Management & e-Commerce

Call Centre

Multi Channel Customer Service

Multi Channel Customer Loyalty

Public Sector

Public Sector Accounting

Budget Formulation and Preparation

Budget Execution

Health

Collaborative Care Support

Medical Documentation and Activities Capture

Diagnostic and Treatment Activities Coordination

Prevention, Care and After Care Planning

Patient Management

Coding and Pricing Controlling

Invoicing and Payment Handling

Patient Administration and Services

Resource Planning and Scheduling

Operating Systems

Experience in years

Experience Level

Comments

Windows

17

A

Used Windows from 1.0 up to Server 2008, including but not limited to Windows 7, Windows 2003 & 2008 Server, Windows 2000 Server (also Advanced), NT

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