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Hotel Operations Management, 2nd ed.©2007 Pearson Education

Hayes/NinemeierPearson Prentice Hall

Upper Saddle River, NJ 07458

Collecting

Laundry (cont.)

Dirty linen and terry should never be used as guest room cleaning rags.

Bloodstained linen or terry must be placed separately in a biohazard waste bag (pre-sort in guest room).

Biohazard waste bag should be on every housekeeping cart.

Sorting

Once in OPL, laundry is sorted both in terms of fabric type and degree of staining.

Washing

This is the most complex part of the laundering process.

Monitor a) length of washing time, b) wash water temperature, c) chemicals, and d) agitation length and strength.

Operating an effective on-premise laundry (OPL):

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