Hotel Operations Management, 2nd ed.©2007 Pearson Education
Hayes/NinemeierPearson Prentice Hall
Upper Saddle River, NJ 07458
Dirty linen and terry should never be used as guest room cleaning rags.
Bloodstained linen or terry must be placed separately in a biohazard waste bag (pre-sort in guest room).
Biohazard waste bag should be on every housekeeping cart.
Once in OPL, laundry is sorted both in terms of fabric type and degree of staining.
This is the most complex part of the laundering process.
Monitor a) length of washing time, b) wash water temperature, c) chemicals, and d) agitation length and strength.
Operating an effective on-premise laundry (OPL):