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Hotel Operations Management, 2nd ed.©2007 Pearson Education

Hayes/NinemeierPearson Prentice Hall

Upper Saddle River, NJ 07458

Decisions about required number of cleaning employees

Frequency of cleaning

The Role of the Housekeeping Department: Public Spaces

Public Spaces

Lobby areas / public restrooms / front desk areas / management offices / game rooms / exercise areas / pool and spa areas / employee break rooms and locker rooms / selected meeting and food service areas

Major executive housekeeper responsibilities:

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