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Hotel Operations Management, 2nd ed.©2007 Pearson Education

Hayes/NinemeierPearson Prentice Hall

Upper Saddle River, NJ 07458

Laundry Areas

Laundry preparation areas / laundry supply closets / guest linen, terry, and supplies storage areas

Managing on-premise laundry (OPL) and its effective operation

Housekeeping department and executive housekeeper’s role:

Laundry often represents one of the hotel’s largest expenses.

The Role of the Housekeeping Department: Laundry

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