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Hotel Operations Management, 2nd ed.©2007 Pearson Education

Hayes/NinemeierPearson Prentice Hall

Upper Saddle River, NJ 07458

Assess quality of room cleanliness

Point out deficiencies to room attendants, get those deficiencies corrected, and report revision of room status to executive housekeeper or front desk

Have management skills (planning, organizing, directing, and controlling departmental activities)

Have commitment to cleanliness and impeccable cleaning standard

Create an appropriate inspection checklist and revise it as necessary

Know about personal administration, budgeting, laundry sanitation, fabrics and uniforms, room cleaning chemicals, and routines

Be guest-oriented

Executive housekeeper should:

Room inspector’s major responsibilities:

Staffing the Department

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