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Hotel Operations Management, 2nd ed.©2007 Pearson Education

Hayes/NinemeierPearson Prentice Hall

Upper Saddle River, NJ 07458

Housekeeping employees are one of the hotel’s largest groups

Physical nature of jobs

Managing Housekeeping: Safety

This group’s accident rates generally the highest in the hotel

thus

Equipment and Supplies

Rule

Housekeeping employees should handle only those machinery items and supplies they are properly trained to handle.

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