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TECHNOLOGY IN USE e m p o w e r g p e o p l e f o r n e w p o s s i b i l i t i e s I n n o v a t i v e i d e a s d r i v e t h e p o s s i b i l i t y e c o n o m y . O u r c u s t o m e r s p r o v i d e a g r e a t s o u r c e o f inspiration in imagining what’s possible with the technology and services we provide. Here are two stories that inspired us from 2010.


Innovative—and sometimes simple—technology can enable businesses to find new ways to compete and thrive, even in the most challenging economic situations. Meet Henry Witt. He’s a small business owner who transformed how he delivers services to his customers using iTRAK Fleet Manager™ GPS technology offered by AT&T. Like so many, he knew that in the struggling economy he had to get creative to stay afloat. Witt—owner of 20-employee company Affiliated Auto Glass—can centrally monitor his drivers as they travel all across Central Texas while they install 500 windshields a month. From the information he collected, he was able to identify the most efficient routes, deploy vehicles more strategically, monitor idling time, track progress, and keep his employees on task. The result? Profits are up, customer satisfaction has improved and emissions and fuel costs are down. In this economy, a story like this stands out. Efficiency and minimizing costs are critical components to staying in business, and AT&T technology helps him do just that.


A group of innovative Civil Air Patrol cadets in Stevens Point, Wisc., led by Cadet 1st Lt. Mark Flage, have found yet another use for an AT&T BlackBerry— space travel. The BlackBerry became a key piece of a near-space ballooning experiment called Project Hyperion, which challenged the young cadets to develop a device that would let them take photographs of the earth’s stratosphere.

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