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Cottonwood Heights Police Department Towing Services Rotation Policy - page 2 / 13

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Heights (the “City”), the Department, and their officers, agents and employees from and against any and all loss, damages, injury, liability and claims therefore, including claims for personal injury or death, damages to personal property, resulting directly or indirectly from the CHPD’s towing rotation system and those persons taking part in the system.

Request for Towing Service

When possible, officers requesting a tow truck will ask the driver or owner of the vehicle if they desire a specific towing company. When a towing company is selected, officers shall request that company through the dispatcher, noting that it is a customer request. If the customer makes no specific request, officers shall request the member of tow trucks needed through the dispatcher by rotation.

Towing companies will be dispatched according to the current status of the rotation list.

This policy will not eliminate individual discretion by on-scene officers. Officers shall specify the type of service and any special requirements.

Rotation Lists

A rotation classification of “Junk, Abandoned, or Code Enforcement” vehicles shall be called SCRAP VEHICLE ROTATION. Each company may apply for this rotation if they can demonstrate the ability to dispose of scrap vehicles. Some State Tax impounds may fall into this category.

State Tax impound and regular rotation calls will be combined on the same rotation list. Each rotation tow company will be State Tax approved as outlined by DMV.

A towing company with an approved Heavy Duty (Class C or D) tow truck will be listed on the Heavy Duty rotation.

Only one call will be given to each company when its turn comes up, regardless of the number of tow trucks listed available by that company.

Each call made will be considered a turn. A towing company that does not answer the telephone or does not accept a call will be charged with a turn. EXCEPTION: when a dry run is made, the towing company will be placed at the top of the rotation list for the next call.

The nature of the call will not influence a turn. A call for gas, tire repair, etc. will count just like a call for other towing company services. Scrap or Heavy Duty tows are on separate rotation lists and will follow their individual call rotation.

A customer request for a participating towing company will NOT count as a turn. The company’s position in the rotation will remain unchanged.

General Requirements

1. Each tow company must have its own yard lying within (10) ten miles the corporate limits of the City where towed cars may legally be stored.

  • 2.

    Each tow company must have its own tow trucks, business licenses, and appropriate insurance policies.

  • 3.

    Each participating towing company may list only one daytime telephone number and one number for night calls,

or one 24-hour telephone number.

NOTICE OF CONFIDENTIALITY: The contents of all Cottonwood Heights Police Department Policies & Procedures are confidential and for CHPD use only. The contents shall not be viewed by, or distributed by any method to, anyone outside the CHPD unless prior approval is given by the CHPD Chief of Police.

Towing Services

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