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Maine EBT Standards Document

be rejected by the T&D (but may be resubmitted by the CES for processing in the next enrollment period).

Enrollment Period Timeline

Multiple Services:  When more than one Service is assigned to a Customer account, the CES will submit one enrollment transaction for the entire T&D account.  When a CES successfully enrolls an account with multiple services, a successful enrollment transaction will be sent to the CES listing each service enrolled.  All services will be established based on the information submitted by the CES, i.e. all on one rate code if only one rate code was specified. If the customer’s metering does not support the rate structure specified in the rate code, the enrollment will be rejected.  Because of the nature of these accounts, all portions of the enrollment must be successful, and if any portion is invalid, the enrollment of the entire account will be rejected.

Off-Cycle Changes: The general business rule is that all activities will take place on the scheduled cycle meter-read date.  However, Maine’s Standard Offer rule and Chapter 322 allow exception to this rule, allowing a customer to drop a CES or a Supplier to drop a customer off cycle for a fee.  Therefore, the EBT Standards allow for off-cycle drops from a CES to the standard offer, initiated by the CES or the Customer, but the standards do not provide for off cycle enrollments.

Supplier Changing Customer account information  The CES can notify the T&D via EDI to Change Supplier Company Data (e.g. CES billing rates) for a specific Customer.  The general rule is that the Supplier will provide the reason for change, the changed data and the changes would then be effective on the next cycle meter read date, or within two business days of the notification as appropriate.  It is the Working Group’s intention that rate code changes made between bill cycles will be effective as of the previous meter reading, so the new rate code is effective for the entire billing period for that customer

Rate Price Change (Non EDI):  When a CES requests a new rate price for an existing rate code, that new price will be effective on the date requested by the CES provided that the date requested is no sooner than five business days after providing written notification to the T&D Utility.  

New Rate Code (Non EDI): New CES rate codes requires testing with the T&D. Testing shall occur within 20 business days and then the new rate code can be used.  If the new CES rate code does not match an existing T&D rate structure and requires programming to implement, a cost estimate will be provided within 15 business days.  Any implementation of a new rate code based on a cost estimate will be completed in accordance with the service agreement terms.

Version 3.0     4/23/2007EBTPage     .

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