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Maine EBT Standards Document

identifying the rejected record and the reason(s) for the rejection.  Up to 10 reject codes can be transmitted in one transaction, however, an invalid T&D account number will reject with no additional processing or error codes.  The error can also be sent from CES to T&D.

Customer Dropping a CES:  If a Customer desires to drop a CES other than through enrolling with a new CES, the Customer may inform the T&D or the CES.  If the Customer informs the CES directly, the CES will send an EDI transaction to the T&D.  The CES will be sent a final Customer Usage or Customer Billing and Usage Information transaction at the time of billing to allow the completion of the customer accounting process.

If the Customer informs the T&D directly to drop a CES, generation service will be terminated on the date of the Customer’s next scheduled meter read.  If the customer desires to drop the CES off cycle, the T&D will send a Customer Drops CES transaction to the CES, indicating the predicted off cycle drop date.  The T&D will automatically move the Customer to Standard Offer based on a prorated read or actual read and bill the customer the appropriate fee. The CES will be sent a final Customer Usage or Customer Billing and Usage Information transaction at the time of billing to allow the completion of the customer accounting process.  The Customer may have another CES enroll them effective on their next scheduled cycle meter-read date.

The T&D only sends a customer drop transaction when the customer has elected to have the drop occur off cycle.

Customer Final, Final Bill: When a Customer moves and finals the service or moves outside of a given service territory the CES will be notified of the Customer drop via the final Customer Usage or Customer Billing and Usage Information (810) transaction at the time of billing to allow the completion of the customer accounting process.   For the consolidated billing option, the arrears will be carried for 60 days (or 1 bill following the final bill) prior to sending the write off to the supplier.  If later, the customer establishes an account and the T&D transfers the receivables to the new account, any supplier receivables will also be transferred and carried for the remainder of the collection period.   

CES Dropping a  Customer:  The CES, after complying with any applicable notification period, notifies the T&D to discontinue generation service for a Customer.  The general rule is that the termination will be made to coincide with the Customer’s normal cycle meter-read date. If the CES desires to drop the customer off cycle, the T&D will send a Confirm Drop transaction to the CES, indicating the predicted off cycle drop date.  The T&D will automatically move the Customer to Standard Offer based on a prorated read or actual read and bill the CES the appropriate fee. The CES will be sent

Version 3.0     4/23/2007EBTPage     .

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