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Maine EBT Standards Document

a final Customer Usage or Customer Billing and Usage Information transaction at the time of billing to allow the completion of the customer accounting process.  After that date, the Customer will automatically receive Standard Offer until they enroll with a new Supplier.

Requesting Customer Usage History:  The T&D will provide twelve months of a Customer’s historical usage data to a CES if requested, assuming that the CES has received the appropriate customer authorization, in accordance with MPUC rules.  If there is less than twelve month’s historical usage data available for that customer, the T&D will provide the historical usage data that is available.

Monthly Usage/Billing

Customer Usage Information, Separate (Dual) Billing Option:   The general rule is that there  is a “one to one” transaction, meaning one EDI billing transaction for each account per billing period.  After the meter reading data is obtained and processed, the T&D will provide the Customer’s CES with consumption information to facilitate CES billing, within 5 business days of the meter read.

Customer Usage and Billing Information, T&D Consolidated Billing Option: After the meter reading data is obtained and processed, the T&D will provide the Customer’s CES with consumption and billing information, within 5 business days of the meter read.

When a Customer moves, is shut off for non-payment or is no longer a Customer of record, the T&D renders a Final Bill to the Customer, at that location.  At that time the T&D sends the CES the final usage, or billing and usage, information as appropriate. This process is also followed if the T&D discontinues distribution service to a Customer.  Validated billing and usage information will be transmitted to CESs the day following the T&Ds’ processing cycle, per terms and times in the service agreement.

Arrears Processing:  Within the billing information, the CES arrears will be calculated using the same rules that the T&D uses.  Whenever a Customer switches CES, there is a chance that there will be outstanding arrears for the old CES.  If the T&D Consolidated billing option had been chosen for the old CES, the T&D will carry the old CES’s arrears

Version 3.0     4/23/2007EBTPage     .

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