Maine EBT Standards Document
for one bill after the final bill. Then, an EDI transaction using the bad debt write off code will be sent to settle the account with the CES. It is the CES’s responsibility to pursue credit and collection activity on the outstanding arrears after the bad debt write off has occurred. As the T&D collects money from the Customer, and that money is determined to be applied to the CES portion of the bill, it will be applied against the oldest CES’s outstanding arrears first.
Bill Cancellation: When it is determined that a consumption-based adjustment to a customer bill is necessary, the T&D will notify the CESs of the cancellation of the original bill by sending an EDI transaction with a cancellation activity code. Numeric fields will be sent as originally billed, i.e. not negated, since the activity code determines the purpose of the transaction. The CES can then apply the amounts to its own system as needed.
For Separate (Dual) Billing, the Usage transaction will be sent so that the CES will know the amount of consumption being canceled. For T&D Consolidated Billing, the T&D will cancel the bill in question, and provide the CESs with a Billing transaction indicating the consumption and dollars that have been canceled.
Rebilling of Canceled Amounts: If a rebill of the canceled billing is appropriate, the T&D will notify the CESs of the corrected consumption amounts being billed by sending an EDI transaction. For T&D Consolidated billing, the CES portion will be recalculated based on the corrected consumption, and the corrected dollar amounts sent as well.
For T&D Consolidated billing, if the cancellation and/or rebill covers a period of historical consumption in which the customer’s accounts/receivable information for the CES is no longer available (i.e. for one bill after the final bill with the CES, and an EDI transaction containing a Write-off Adjustment has been sent to the CES), the T&D will send the canceled and/or rebilled amounts to the CES.
(T&D Consolidated Billing Option Only)
Customer Payment/Payment Correction: The general rule is that the payment/adjustment transaction is a “one to many” transaction, meaning it will contain remittance advice and information on one or more accounts per CES. Each business day, information about recorded Customers’ payments and corrections will be sent to the Customers’ CES. Recorded payments reported in the transaction will set up a trigger to release the funds to those CESs based on terms contained in the service agreement, anticipated to be five business days.
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