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Maine EBT Standards Document

Error Handling:  Each trading partner must establish two points of contact: one for technical operations problems, and another for business issues.   Each trading partner should establish appropriate procedures for problem resolution such that problems are identified, documented, properly classified and resolved in a timely manner.

Because access to and manipulation of data must be controlled, the creator of a file is responsible for correcting any errors in the data.  No transaction that contains error(s) will be accepted.

Recovery:  A sound operation includes data recovery procedures that can be invoked in the event of unexpected situations that require transactions to be resubmitted for any reason.  The primary purpose of these recovery procedures is to protect the originator of a file from damages related to loss of the data.

No matter what specific transmission method is used, the originator needs procedures so a file can be recovered and/or retransmitted or simply omitted from the job stream (unreadable data, invalid header, file control error, etc.).  The CES will have to coordinate with the T&D in order to omit a file (dictated by T&D operational schedules); other conditions are addressed in the “File Handling” section.

The ME-EBT Working Group agreed that it is the responsibility of the originator of a file to maintain the ability to recover or recreate the data.  In lieu of regulations that may specify data retention requirements, the specific recovery guidelines are left up to each trading partner.  The minimum recovery criteria based on the normal file creation schedule is recommended to be six (6) months.

Version 3.0     4/23/2007EBTPage     .

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