Maine EBT Standards Document
VIII. Supplier Training:
Introduction: Prior to providing power supply service to any Customer in the market area, a CES must complete training. Given the importance of understanding the operation and communication requirements of the new market infrastructure, the MPUC has concluded that each CES must complete the training program and testing prior to the first Enrollment transaction being submitted to a T&D.
Training Framework: The Maine EBT Working Group has developed a training framework to provide CESs with a solid base of knowledge for successfully doing business in Maine. Consistent with the concept of CESs having a primary business contact and a primary technical contact, the training will be structured in two sections.
Section One is focused on Maine’s relevant business issues, including regulations, responsibilities and resources. The purpose of this section is to provide a solid information base for potential Competitive Electricity Providers who are likely to participate in Maine’s retail electricity market.
Section Two, designed for the primary technical contact person, is focused on operational issues covering the requirements and responsibilities for testing and implementing electronic billing and EDI transactions.
Aggregators and brokers must attend training only if they will utilize EDI to conduct business.
Supplier Workshops are structured in such a manner as to maximize information exchange, maintain consistency between sections, and minimize resource impact for everyone. A workshop schedule and proposed agendas will be posted on the Maine Supplier Web Site. The frequency of the workshops, enrollment deadlines and workshop content will be determined by the level of interest and needs of the CEPs. Training will be offered quarterly at a minimum. Priority will be given to CEP registrants and others may attend as space allows. The workshops will be conducted with representation from the T&D Utilities and the MPUC.
The workshop coordination and the costs of the facility and training materials will be allocated among the T&Ds. Individual participants will be certified as trained. Each CEP will be provided with a Maine Supplier Guide of reference materials and updates will be communicated to participants.
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