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Curriculum Vitae

Mark J. Allen        

                                            autodetectives@yahoo.com

602-688-7042

Summary of Qualifications

Over thirty five years experience in all areas of automotive service & repair

A.S.E. Certified Master Automobile Technician

A.S.E. Certified Master Collision Damage and Paint Refinish Technician

A.S.E. Certified Collision Damage Appraiser

Toyota / Scion Certified Assistant Service Manager

Experienced Bridgestone -  Firestone - Goodyear General Manager

Experienced in ADP – Reynolds & Reynolds – Dealer Built - Lightyear

Ford Master Certified Service Advisor / Manager

I.A.A.A. Certified Vehicle Appraiser

Factory Certified Master Honda and Master Volkswagen Technician

Factory Trained in Porsche, Audi, Isuzu, Toyota, Nissan, and Ford

      •Experienced Retail Sales – Advertising – Marketing – Sponsorships

Experienced Radio Talk Show Host – Producer – Writer – Director

Experienced Author – Scottsdale Tribune – New Times – Various Articles

Experienced in many Computer Applications – Software – Hardware –  Internet

Experienced Inspector / Adjuster / Appraiser, / Technical Writer:

Mechanical Breakdown, Cause of Failure Determination

Body and Paint, Lease Returns, Used Cars Buyers Inspections

Condition Reports, Better Business Bureau Arbitration

Legal Expert Witness, Cash / Diminished Value Appraisals

Ford ESP Claims Inspector

General Motors GMPP Claims Inspector

Nissan / Infiniti Warranty Paint Claims Inspector

Toyota / Lexus Certified Used Vehicle Inspector

Education

Bridgestone - FirestoneBusiness Development Workshop

Retail OperationsJ.E.T. Training

San Bernadino, CA               Retail Sales Training

Chicago, IL2007 - 2011

Toyota Motor Sales CorpAssistant Service Manager

Phoenix, AZCertification

2006

Ford Motor Company              Master Service Advisor /Manager

Phoenix, AZCertification

2005 - 2013

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