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Frequently Asked Questions (FAQs) about Free File - page 2 / 2





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What information do I need before I get started? Make sure you have your W-2s or 1099s plus records for any deductions. There is a full list of all documents and information you may need to complete your taxes available at www.IRS.gov.

What if this is my first-time filing federal taxes? Free File is great for first-time filers. Software guides you, helps find tax breaks and e-files your federal returnall for free. Get started at www.IRS.gov/freefile.

What is e-file? IRS e-file is the highly secure way to transmit your federal tax return to the IRS. It uses the latest encryption standards to safely and securely protect your personal data. Learn more about e-file at www.IRS.gov/efile.

Why should I e-file? IRS e-file is the most popular way to transmit your tax return. More than 70 percent of taxpayers e-filed last year. It’s safe and secure. It’s more accurate. If you e-file and select direct deposit, you can get your refund in as few as 10 days. If you owe taxes, you can file now and pay by April 18. You should opt for e-file whether you use software or a paid tax preparer.

Is there contact information if I have additional questions? For questions, please contact Nancy Mathis, Free File Brand Manager, at 202-622-3005, or e-mail Nancy.Mathis@irs.gov.

What is the Free File Alliance? The Free File Alliance, LLC is a group of industry-leading, private-sector tax preparation companies that have agreed to meet the IRS' high standards for security and privacy and provide tax software options for free.*

*The IRS does not endorse any individual Free File Alliance company. While the IRS manages the content of the Free File pages accessible on IRS.gov, it does not retain any taxpayer information entered on the Free File site.

2|o f 2 Free File Partner Toolkit–Nov. 2010

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