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OPENING HOURS Offices Monday - Friday 9.00 am/1.00 pm - 2.00 pm/6.30 pm.

Shops Monday - Friday 9.00 am/7.30 pm.

Supermarkets Monday - Friday 8.30 am/12.30 pm - 3.30 pm/7.30 pm. In the city centre, supermarkets usually stay open from 8.30 am to 7.30 pm or later.

SMOKING On 10th January 2005 smoking bans were introduced in all the public place, such as bars, restaurants, hotels, offices, shops, etc… with the exception of the places with reserved smoking area, provided with a suitable ventilation system.

TAXES In Italy all the services and goods are usually subject to VAT tax that is 20 % of the value of the goods. In restaurants VAT is 10% and it’s usually already included into the bill.

TELEPHONES Italy country code is 0039. For international calls, dial 00 + national code + area code + personal number

TIME The Italian local time is UTC (GMT) + 1, that means one hour ahead of Greenwich mean time. Italy adopts the daylight saving time (DST) from the last Sunday of March till the last Sunday of October.

TIPPING In all restaurants, bars, taxis etc... the service is included in the price. Tips are happily accepted but it is not necessary to leave anything more than the amount assessed.

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