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professional support and the necessary supervisory resources available to do their jobs effectively.

    • 2.

      Responses

  • Compile a directory of traditional healers among the Iraqi and Jordanian communities.

  • Nurture a stronger relationship with faith and community leaders and traditional healers

  • Promote the value of mental health, early counseling and de-stigmatization of services through mass media campaigns and liaisons with primary and secondary schools.

  • Create awareness of the causal effects of poor mental health on physical health by pairing psychosocial services with medical services.

  • Identify persons with psychosocial issues during outreach and home visits or at medical clinics and community centers.

  • Form an interagency referral network of providers for severe mental health cases and a case consultation group which meets regularly to discuss difficult cases.

  • Arrange for regular staff continuing education and enrichment in-services including presentations by other agencies to increase the knowledge of local resources and accuracy of referrals.

  • Create an interagency effort for intensive psychosocial training.

  • Recruit and train volunteers or mentors to support persons and families with complex needs.

3. Methods

The most effective and culturally appropriate programming is developed from the bottom-up. An interagency task force is needed to convene a meeting of all Iraqis and Jordanians with experience or interest in the psychosocial field to discuss what steps are needed to insure competent psychological support for refugees and asylum seekers in Jordan.

Ideally the psychosocial delivery system would be decentralized in community based organizations with outreach and family-based capabilities. A continuum of interventions would be available from traditional healers, community and family supports, focused non-specialized supports to specialized services.28

Social services staff would be the backbone of such a system. Personnel needs to be highly trained and well-supported. IOM has designed an eight- month Executive Professional Masters in Psycho-Social Animation in War Torn Societies sponsored by the University of Lebanon. With their assistance, another Masters to be run through the University of Jordan could be designed involving both the Departments of Psychology and Social Work. Another source of staff training could be brought in from the UNRWA’s Relief and Social Services Department. CARE counseling staff may also be

28 A more complete description of this continuum can be found in the IASC Guidelines on MHPPS in Emergency Settings, pp. 11-13, 2007.

Report of the ICMC / USCCB Mission – Protection Needs in Jordan

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