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Run diagnostics

If you selected Run Diagnostics on the Review screen, the utility validates your configuration and users list before you run the migration. This validation helps to prevent migration errors or a failed migration.

What is validated

The diagnostic tests validate the following:

  • Connection to Microsoft Exchange Server or IMAP server

  • Administrator privileges for the credentials you provided

  • Format of the users list CSV file

  • Whether users in the users list exist on the Exchange or IMAP server, and whether their

mailboxes are accessible using the administrator credentials you provided

Note:

The utility initially checks only the first 10 users in your users list. After the diagnostic test completes, you can validate the entire user list. See “Validate entire users list” on page 53.

  • Whether users in the users list also exist in Google Apps

  • Connection to the Google Apps server

  • OAuth consumer key and secret you provided, if applicable

Migrating Data

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