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p.39

Comparing Apples to Oranges

Health Information Management

Promote collaboration of HIM staff and clinical charge posting staff

Track problematic accounts that require additional work or re-work by HIM

Establish written procedure for clinical area review or HIM review of line items rejected for modifier determination

Ask HIM to meet with PFS to discuss accounts on hold

Track by outpatient area, by physician and by error message

Drill down into DNFB for inpatient accounts to establish $$ by issue

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