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NOTICE: This document contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipients, and may not be shared with vendors outside of Craneware.

p.6

Increase in Bad Debt

 40% of what hospitals bill is collected1

 $31.2 billion in uncompensated care2

 17% growth in uncompensated care with no increase in   

   reimbursement at EMH Regional Healthcare System in Ohio3

 25% of Americans have trouble paying for medical care4

 80% of payments uncollected at any given time5

1.

Healthcare Financial Management: Trends in Hospital Uncollectible Revenues (February 2008)

2.

Healthcare Financial Management Association Report: Getting Rid of Bad Debt Blues (April 2008)

3.

Healthcare Finance News: Ohio Hospital System Addresses Bad Debt by Identifying Patients, Resources (January 30, 2008)

4.

USA TODAY: Report: Even the Insured Have Trouble Paying Bills (October 25, 2007)

5.

The Advisory Board Company, Financial Leadership Council: "Cultivating the Self-Pay Discipline" (2007)

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