Readjustment Counseling Service Vet Center Report
Number Not Receiving Training 7/13 9/13 13/13 8/13
54 69 100 62
7/13 7/13 8/13
54 54 62
11/49 25/49 15/49 13/49 16/49 11/49 28/49 12/49 11/49
22 51 31 27 33 22 57 24 22
New Staff Training Required (N = 13 New Staff)
Assessment and counseling for PTSD Assessment and counseling for sexual trauma Clinical record keeping Needs of special groups (i.e., minority, women, and disabled) Vet Center outreach techniques Crisis intervention Individual group and family counseling and psychotherapy techniques VA benefits and discharge upgrade process
Experienced Staff Training Required (N = 49 Experienced Staff) Assessment Benefits counseling Clinical supervision/consultation Outreach Sexual trauma Stressors of wars and conflicts VA benefits and discharge upgrade process Counseling/therapy processes and techniques PTSD and co-morbid disorders (depression, substance abuse, etc.) 27
Figure 8. Staff Education
Conclusions and Recommendations
Vet Centers meet their readjustment counseling responsibilities by providing both social and psychological services to veterans. Services provided by Vet Centers range from assistance with basic needs and benefits to therapeutic counseling for drug and alcohol abuse, sexual trauma, and PTSD. Although the Vet Center PTSD treatment is similar to the outpatient PTSD care provided by some medical centers, the two types of facilities generally focus on different clients and missions. Vet Centers provide a distinct service to our combat veterans and their families. RCS reports that over 67,000 (40 percent) of veterans seen in FY 2008 were seen only at Vet Centers and at no other VA facility.
27 Of the 66 employee training records selected, 13 were new. Of the other 53 employees in the sample, 3 were
administrative or work study staff and were counted as Not Applicable to the training and did not receive the training, and 1 staff member’s training was not identified. Therefore N = 49 for this evaluation.
VA Office of Inspector General