X hits on this document

85 views

0 shares

0 downloads

0 comments

7 / 32

Readjustment Counseling Service Vet Center Report

our site visits we inspected the Vet Centers’ work areas; interviewed managers and employees; and reviewed staff-training, client, and administrative records.

This review evaluated the Vet Centers’ compliance with VA policy and implementation of the applicable recommendations made by the Committee in their twelfth annual report

(March

2008).

Assessments

of

RCS’

compliance

with

the

Committee’s

recommendations are discussed in the appropriate section of this report.

This review was

conducted in accordance with Quality Standards President’s Council on Integrity and Efficiency.

for

Inspections

published

by

the

Results and Conclusions A. Organizational Structure

The RCS Chief Officer reports to the Under Secretary for Health and is responsible for

overall program oversight and direction. regional managers who are responsible for

The RCS Chief Officer supervises seven monitoring Vet Center services, hiring and

training

Vet

Center

staff,

enhancing

relations

with

other

VA

facilities,

and

assessing

program performance of the Vet Centers assigned to their regions. the seven regional offices and the number of Vet Centers assigned

Figure

1 demonstrates

to each

region.

Chief Officer RCS

Northeast Region

Mid- Atlantic Region

Central Region

Southeast Region

South- Central Region

Western Mountain Region

Pacific Western Region

39 Vet Centers

34 Vet Centers

34 Vet Centers

34 Vet Centers

27 Vet Centers

32 Vet Centers

32 Vet Centers

Figure 1. RCS Organizational Chart

Each Vet Center is headed by a team leader and usually staffed with three to five staff members. Team leaders are responsible for the everyday management of their Vet Center and directly supervise staff in the provision of outreach, counseling, and referral services.

Sites for Vet Centers are determined from data provided by the Veteran Population (VetPop) Model.4 VetPop generates the number of veterans by selected characteristics. Vet Centers are located in areas that serve the largest number of veterans with the least travel distances. The proximity to other VA facilities and non-VA organizations is also considered.

4 This model use combined data from VA, Department of Defense (DoD), and Bureau of the Census to provide the official estimates and projections of the veteran population.

VA Office of Inspector General

3

Document info
Document views85
Page views87
Page last viewedTue Dec 06 14:30:59 UTC 2016
Pages32
Paragraphs843
Words8383

Comments