Readjustment Counseling Service Vet Center Report
The Committee recommended the addition of 23 Vet Centers to its program by the end of FY 2008. As of September 30, 2007, there were 209 Vet Centers in operation.5 During our review, there were 232 Vet Centers located in all 50 states and the District of Columbia, Guam, Puerto Rico, and the U.S. Virgin Islands. RCS has plans to open 39 additional Vet Centers by the end of FY 2009, bringing the total number of Vet Centers to 271.
Although located apart from established VA facilities, each Vet Center is administratively assigned to a VA support facility, usually a VAMC that provides services such as purchasing supplies, paying bills, and maintaining the payroll. According to RCS policy,6 the Director of each supporting VAMC or VA outpatient clinic designates one or more Vet Center liaison officers. Liaison officers’ duties include ensuring timely and effective Vet Center administrative support as well as ensuring a close professional collaboration between Vet Center and VAMC professional staff.
We found five liaison officers who said they were not the liaison assigned to the Vet Centers, even though one of the five liaison officers was assigned to three separate Vet Centers. The liaison later acknowledged his role with the Vet Centers. On our site visits, we were informed by some team leaders that they did not have a close working relationship with their support VA facility.
Vet Center Staffing
Each Vet Center team leader was asked what types of professional disciplines they
They were also asked (FTE) for each discipline
to provide total number of selected. Figure 2 shows the
full-time equivalent Vet Centers’ clinical
5 6 Sources – Veterans Health Administration (VHA) System Tracking System. VHA Manual M–12, Readjustment Counseling Service Vet Centers Part I, Chapter 2, Administrative Organization, July 6, 1993.
VA Office of Inspector General