Total Quality Management
Total quality management (TQM) is a comprehensive approach to facilitating quality improvements and management within a business.
Information systems quality standards:
ISO 9001, Quality systems – Model for quality assurance in design/development, production, installation, and servicing.
Capability Maturity Model (CMM) is a framework to assess the maturity level of an organization’s information systems development and management processes and products. It consists of five levels of maturity as measured by a set of guidelines called the key process areas.