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Conclusion

Authors

By working with Intel and two other technology companies to develop an electronic system for medical record keeping and a system using RFID tags for mothers and infants, Korea’s WonJu Christian Hospital increased staff and patient satisfaction and greatly reduced the possibility of mother-baby mix-ups.

Joseph Dalton, PhD, is a senior technologist with the Intel IT Innovation Center.

Baek-Keun Lim is a professor in the Department of Pediatrics, Yonsei University Wonju College of Medicine, Korea.

Because of the lack of formal data collection in the past, we can’t report a solid return on investment until the system has been in place for some time. However, we can predict that the ROI will include increased efficiencies, thereby allowing more patients per staff member, and reducing the risk of lawsuits or hospital reputation damage due to mother-baby mix-ups.

In assessing the system’s success, it’s worth noting that the hospital was so pleased with the project that it moved seamlessly from pilot to full product immediately after the pilot phase. Staff and patients have overwhelmingly embraced the new system, which represents a key step toward the future of healthcare— completely integrated digital hospitals.

Acronyms

ALOS CPOE EMR ICU PDA POC RFID ROI

average length of stay computerized physician order entry electronic medical record intensive care unit personal digital assistant point-of-care radio frequency identification return on investment

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