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Support Staff Supervisor roles and responsibilities in the project support process are as follows:

Phase I

  • Consult with PM about the scale and scope of services needed for the project

  • Request from PM the establishment of project subaccount(s) for miscellaneous Project Support expenses for reprographics, mail and copy, staff timecard allocations, etc.

  • Assign Project Coordinators to projects

All Phases

  • Supervise the general flow of project documentation

  • Oversee the Project Support process

Project Coordinator

The Project Coordinator is the designated Amgen person responsible for helping the Project Manager manage the project documentation. PC roles and responsibilities in the project support process are as follows:

Phase I

Documentation Support:

  • Deliver and present Amgen project documentation and TOP requirements to the A/E and GC

  • Negotiate the flow and routing of project documents

  • Develop flow diagrams

  • Distribute diagrams to flow participants

  • Establish contacts with A/E and GC key personnel

  • Prepare support infrastructure for the project:

  • Configure software applications in support of the project (new database, Livelink Endeavor library folder structure)

  • Create new physical hard-copy folders

  • Allocate hanging folders for project drawings

  • Other, as requested

Phase II

Administrative Support:

  • Participate in project meetings

    • Attend project kick-off and/or alignment meeting

    • Attend other project meetings on as-needed basis

  • Provide general assistance to the Project Manager:

    • Schedule meetings and conferences

  • Other, as requested

Documentation Support:

  • Investigate and request document file numbers from document

originators, so document can be filed appropriately

  • File, track and research project documentation

  • Maintain project database and Livelink Endeavor library

  • Other, as requested

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Roles and Responsibilities


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