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Shell Services International, Inc. Competitive Intelligence and Knowledge Management Convergence - page 23 / 35

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© Shell Services International Inc.

CI KnowledgeHouse - Research Components (Cont.)

Competitor Profiles  

Details, classifies, and profiles competitors into one of three different categories:  Tier One Competitors; Emerging Competitors; Niche Competitors.  Each of these competitors are examined by the following:

 Competitor Overview

 Profiles of Competitor's Oil & Gas, Chemical and Utilities Practice (with info on their Partnerships, Major Customers, and Service Offerings by industry practice)

 Description of all Partnerships (not related to an industry practice) plotted along the IT Value Chain.

HR Manager  

The HR Manager Section can be an invaluable source of information for the HR organization in that it sets benchmarks detailing the best HR practices and worst HR practices of our competition as well as how they attract and retain their people. Method of examining the competition include:

  Organization Chart with executive Biographies

  Corporate Reorganizations

  Layoffs (where and how many times have layoffs occurred)

  Recruiting (where are they recruiting and how do they attract and retain talent)

  Training (what methods are in place to train and develop the workforce)

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