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Shell Services International, Inc. Competitive Intelligence and Knowledge Management Convergence - page 29 / 35

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© Shell Services International Inc.

2. Customer/Prospect Intelligence KnowledgeHouse

Customer/Prospect Intelligence covers areas such as relationship issues with current and prospective customers.  Typical modules include:

Industry Benchmarking\Listing

Customer Listings

Targeted Accounts

Trends and Statistics

Business Plans

Events Calendar

SSI Offerings

Industry News

Success Stories and Prospect Analysis

WWW Links

Partner Street.

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