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TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION........................................................................................7 Preface........................................................................................................................7 Purpose of the Study.................................................................................................9 Research Questions and Instrumentation ............................................................12 Mixed Methods Questions.......................................................................12 Quantitative Questions. ...........................................................................13 Qualitative Questions...............................................................................13 Quantitative Data.....................................................................................13 Qualitative Data. ......................................................................................14 Problem Context .....................................................................................................14 Definition of Terms.................................................................................................15 Limitations of the Study.........................................................................................19 Assumptions ............................................................................................................20 Significance of the Study ........................................................................................20

CHAPTER 2: LITERATURE REVIEW ...........................................................................22 Introduction.............................................................................................................22 Web 2.0 Technologies .............................................................................................23 Discussion Boards......................................................................................29 Personal Homepages..................................................................................30 E-mail.........................................................................................................30 Blogs ..........................................................................................................31 Wikis ..........................................................................................................31 Electronic Journals.....................................................................................32 Chat ............................................................................................................32 Student Engagement and Active Learning...........................................................33 Building Community ..............................................................................................36 The Importance of Community .............................................................................36 Summary of the Literature Review.......................................................................38

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