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WHAT PEOPLE WANT TO KNOW

Just as there are a variety of methods and sources for finding information, there are also a variety of questions that people want answered. The questions are quite different for each life event. We show the top questions here but note that there are typically 2-3 other issues that are nearly as high in the top questions.

In the 20-34 age group, we note that the questions become much more future-focused when we reach the new parents. Before that we see a concern with debt (and other issues) at each stage.

For those over 35 with a retirement plan, the questions become more focused on financial instruments and as we move forward issues focus on getting the most from savings and investment. For those who are retired, learning to live on a fixed income is a critical issue.

Has a Retirement Plan RRSPs - types, benefits, strategies Investment risk & return - choosing a mix Pension plans - types, benefits, strategies

Students How to get started investing How to manage student loans after graduation What are the costs of living on my own after graduation

Set a Retirement Date How to reduce taxes in retirement Withdrawing RRSP money - choice & implication Converting savings and investment into income

New Job Building a good credit rating Long-term saving and investing Balancing spending and debt

Recently Retired Strategies for living on a fixed income Leaving money & property to your family Applying for a pension

Recently Married Paying down or consolidating debt Getting and paying for a mortgage Saving for a down payment on a house

New Parents Putting away money for the future Saving for a child's education (including RESP) Running a house on a tighter budget

BARRIERS TO ACTING ON ANSWERS

The barriers to acting on the information you get are the same for all age groups: time; money; lack of the right information at the right time; and unforeseen events. It takes time to make money, time to save money and time to pay off debt. Cash flow for day-to- day living versus putting away money is always a challenge.

The changing state of the economy is a challenge as are unforeseen events tied to the economy (e.g., job loss). As people get older, unforeseen personal events (e.g., divorce, disability, family deaths, etc.) become more common barriers to action in financial matters.

The Bondesbury Group

Investor Education Fund Comparative Review of Learning and Key Events for Age 20-34 and 35+

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