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Nonaka, I. (1994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science. Vo. 5, No. 1, 1994. (pp. 14-37)

Yau; J. (2003). Defining Knowledge Work. A British and Hispanic Cross-Cultural Study. Available at: http://www- users.cs.york.ac.uk/~kimble/teaching/students/Jennifer_Yau/Defining_Knowledge_Work.pdf [Site accessed 12.9.2003]

Ware, J. & Degoey, P. (1998). Knowledge Work and Information Technology. Avalable at: http://groups.haas.berkeley.edu/citm/publications/papers/wp-1028.pdf [Site accessed 15.9.2003]

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