– leveraging your Microsoft
First time use
When you click the Configure button in Outlook ‒ or run the file HOSP.exe ‒ after installation, the main Configure screen opens. This first time it will give you a prompt to define a SharePoint list which will be used with HelpDesk OSP.
Click Yes, and you will be asked to enter a SharePoint site.
You will now be prompted to log in to the SharePoint site you have entered, see Log in above.
When you have done that all the lists of that SharePoint site will be shown, and you can select the list you need.
Use the Add list button if you wish to add more SharePoint lists. Refer to List settings - defines the connection to SharePoint for more info about adding a list to HelpDesk OSP.
HelpDesk OSP for Outlook and SharePoint ‒ User Manual