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kalmstrom.com

Business Solutions

– leveraging your Microsoft

Usage

1.13 Create ticket from e-mail manually

Click the Create ticket button in Outlook to create a ticket from an e-mail manually. The conversion is quick, and you can work with Outlook as usual while it takes place.  See also HelpDesk OSP buttons in Outlook.

When the e-mail is converted it gets a small icon.

HelpDesk OSP for Outlook and SharePoint   User Manual www.kalmstrom.com

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