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kalmstrom.com

Business Solutions

– leveraging your Microsoft

Contact

The solutions of kalmstrom.com are supposed to be very easy to deploy, use and manage.  However, if you have any kind of problem or questions about our software, there are several ways of contacting us:

E-mail

support@kalmstrom.com

Technical issues

sales@kalmstrom.com

General and sales issues

Telephone 

+46 739 206 106

Within USA: (800) 518-4155

 Online Chat

www.kalmstrom.com

Upgrade HelpDesk OSP

Upgrades are free for Members of kalmstrom.com Community, and we recommend that you take advantage of this benefit. Follow these steps to upgrade HelpDesk OSP. All your settings will be kept.

1.

Download the file HelpDeskOSPSetup in .exe or .zip format from the kalmstrom.com website. (Extract the .zip file.)

2.

Close Outlook if it is open.

3.

Run the downloaded file, HelpDeskOSPSetup.exe.

If you upgrade to version 3 from a lower version, you need a new registration key. Please contact sales@kalmstrom.com.

Remove HelpDesk OSP

Remove HelpDesk OSP through the Control Panel, Add or Remove Programs / Programs and Features. This will not remove the SharePoint list(s) or the items/tickets. It will only remove the integration between Outlook and SharePoint/Office Live.

HelpDesk OSP for Outlook and SharePoint   User Manual www.kalmstrom.com

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