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kalmstrom.com

Business Solutions

– leveraging your Microsoft

The ticket is shown in the list as a SharePoint list item and can be treated in the same way as any other list item.

If the e-mail has embedded or inline images, they will appear at exactly the same place when the e-mail has been converted to a ticket. If the image has links they will work in the ticket also.

HelpDesk OSP for Outlook and SharePoint   User Manual www.kalmstrom.com

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