– leveraging your Microsoft
NOTE: Outlook should be closed when HelpDesk OSP is installed.
When you click the downloaded file (HelpDeskOSPSetup.exe) and are asked if you want to run it, please confirm that it comes from Tallstugans Forlag HB, the mother company of kalmstrom.com Business Solutions. If the file is not digitally signed you should not run it.
When you have clicked the HelpDeskOSPSetup.exe file and accepted the license agreements, the file handles the installation by itself. Most of the HelpDesk OSP files are installed under Program files, and there are no choices to make. When the installation is finished, you will have the following files in Program files/kalmstrom.com/HelpDesk for Outlook and SharePoint.
For a full description of the files and their purpose, refer to General Architecture.
HelpDesk OSP for Outlook and SharePoint ‒ User Manual