STEP 1: COMMUNICATION WITH MORTGAGE HOLDERS
COME AND TALK TO US
EBS mortgage holders should contact us immediately if they are concerned about meeting their mortgage repayments, or if they already find themselves in arrears.
ARE YOU EXPERIENCING FINANCIAL DIFFICULTIES?
Financial difficulties can affect anyone and anytime. You may be facing challenging times ahead if at any time you’re experiencing any of the following;
Shorter working hours
Reduced overtime or bonuses
Bills are unpaid or paid late
You’ve no savings or what you do have is running out
You only pay off the minimum on your credit card each month
You’re using credit cards to do the weekly shopping or pay bills
You’ve lost track of what you owe
If you’re affected by any of these circumstances, please pick up the phone or come in and talk to us because the more we know, the more we can help.
WE ARE HERE TO HELP…
Visit your local EBS office and speak to one of our
dedicated arrears advisors
Call the Arrears Support Unit on 1850 330 044
Email us on email@example.com
Visit our website www.ebs.ie/asu
If you prefer to meet with someone face to face in your own home, EBS representatives are available to visit you. If you would like to arrange a visit, please phone 1850 586 778.
Throughout the Mortgage Arrears Resolution Process, EBS will keep you fully up to date on your situation. We will write to you on a regular basis, and at all times, you will know who to contact if you have any questions.