DATEATTACHMENT 238300.10 CHG OIG
Inquire about the issue of training as it relates to workforce reductions or layoffs. Whether the remaining staff is being retrained or cross-trained to perform the new functions is a factor.
5. . During surveillance or certification activities, inspectors should:
a. Inquire about whether the buyer has an aviation background.
b. Inquire about whether key personnel will be retained or replaced.
6. . During surveillance activities, inspectors should:
Inquire about threatened or actual shutdown in operations, which may have a disastrous economic impact on a repair station.
Inquire about the status of the bargaining agreement between repair station labor and management, if applicable.
Look for signs that indicate a lack of trust between parties, if applicable.
Look for dissatisfaction among groups within the owner/operator base, which indicates instability. For example, long hours, and low pay, even an owner/operator, can present problems and have an impact on a repair station’s system and operational stability.
7. . During certification or surveillance activities, inspectors should:
a. Consider the impact of new or major program changes on personnel. For example:
Does the repair station’s staff size and capabilities meet the requirements of these program changes?
Is repair station personnel trained in and have a clear understanding of the new program or program changes?
b. Consider the reason behind any program improvements or enhancements when reviewing a program change or revision.
Consider how the repair station’s outsourcing policies affect its internal surveillance requirements.
Consider the qualifications of the outsourcing contractors. For example, the PI should determine if the outsource maintenance providers were approved by the contracting repair station (air agency).
8. . During surveillance activities, inspectors should:
Consider the impacts of adding, closing, or relocating a facility. For example, new facilities may require more surveillance than older, established facilities.