DATEATTACHMENT 2 8300.10 CHG XX
outsource maintenance facility.
viii. All necessary policies and procedures to transfer and receive data and information necessary to support the continuing analysis and surveillance program, reliability program, or other programs from which the air carrier has interfaces with outsource maintenance.
C. Evaluating and Accepting Procedures/Methods of an Outsource Provider as Part of the Carriers CAMP.
(1) Instead of a carrier reiterating the maintenance requirements or publications that are already contained in a outsource provider’s manual, the carrier may evaluate and accept the providers manual, in part or as a whole, as part of their CAMP. This evaluation should include the key elements of the performance of maintenance as described in Section 1:
(a) For example, an air carriers calibrated tool interval for recalibration is 12 months and a review of the outsource maintenance providers manual shows their requirement is 18 months. In this situation the carrier can evaluate the calibrated tool program of the provider and accept the 18-month interval or the carrier can instruct the provider that the calibrated tools used on their aircraft must be calibrated within the last 12 months.
(b) Another example is maintenance documentation. The carriers program will require all maintenance discrepancies to be documented on their specific company forms. A carrier can evaluate the maintenance forms used by the maintenance provider and determine that their methods of documenting maintenance are acceptable and allow the maintenance provider to use their forms instead of the carriers.
(2) In either case, it is important to note that this evaluation is not necessarily a comparison of the outsource providers manuals to the air carrier manuals to determine that the programs are the same, but rather an evaluation of the maintenance providers manual to determine if their program is acceptable to the carrier for the accomplishment of the particular maintenance. Once this evaluation has taken place the carrier will detail to the maintenance provider how the maintenance needs to be accomplished. It should also include the method for disseminating the authorization and specific work instructions to the maintenance provider. This evaluation process and subsequent dissemination to the outsource provider should be described within the carrier’s outsource maintenance program portion of its CAMP. Instead of the
carrier revising is CAMP each time this process takes place, the carrier can place the specific work instructions to the maintenance provider in the contract or in a letter. This process, as a whole, complies with the requirements to perform maintenance in accordance with the carrier’s manuals per §§ 121.363(b), 121.367(a), 121.379(a), 135.413(b)(2), 135.425(a), and 135.437(a).
(3) Air carriers should differentiate these policies and procedures between the different levels of outsourcing maintenance. Substantial maintenance providers versus non-substantial maintenance providers or providers of on-aircraft work versus a repair station who repairs components. For example, steps 1 and 2 above may be used for outsource providers who perform substantial maintenance such as C checks. However, for outsource providers who perform repairs of components the carriers evaluation may simply be reviewing the results of a questionnaire sent to the provider. Normally the instructions for the accomplishment of maintenance for these types of providers are stated on a purchase order or work order.
NOTE: This evaluation process must be procedurally described within the carrier’s CAMP and include the method for disseminating CAMP procedures and authorization of maintenance provider technical and administrative material to the maintenance provider. (Ref. OpSpec D091 subparagraph (a).)
(4) Once the air carrier and the outsource provider enter into an agreement in which the air carrier will accept the outsource providers procedures, those procedures are now part of the air carriers CAMP. Any revisions to the accepted procedures by the outsource provider, in effect, revise the carriers CAMP. Policies and procedures must be contained in the carrier CAMP to ensure that the air carrier is in control of their CAMP. They must ensure the carrier is aware of any such revision prior to the outsource provider implementing those revisions. These procedures must include a method to re-evaluate the revisions (as described above) and determine if they continue to be acceptable to the carrier. The manuals must identify who is responsible to ensure this process is functioning who has the authority to revise this process.