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E-Commerce: Doing Business on the Internet - page 8 / 47

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EC Definitions & Concepts (cont.)

E-business is a broader definition of EC that includes not just the buying and selling of goods and services, but also

Servicing customers

Collaborating with business partners

Conducting electronic transactions within an organization

Pure vs. Partial EC: based on the degree of digitization of product, process, delivery agent

E-Business is not just about eCommerce or exchanging information about goods and services between you and your customers and your and your suppliers. It is about using the Internet for the transfer of information between employees using your in-house systems, between branch offices, between remote users, and between business partners, customers, suppliers and the public.

E-Business is also about automation. You can automate many of your in-house procedures using new sources of information. You are freed up so you can use information and technology to let you work AT your business rather that IN your business.

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