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April 15, 2004

Let the Oracle Speak!

27

IVR Platform Applications

Once the IVR platform is in place,                  additional features can be added at a very low incremental cost

Add additional phone lines

Add additional features

Typically start with a “business driver application”, then add additional features when necessary

Employee Verification

Sarbanes-Oxley Compliance

HIPAA (Health Insurance Portability and Accountability Act) Compliance

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