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The GRAPEvine February 2010


Getting to Know Our Executive Director Kathleen Krauss By: Kathy Scott

Kathleen Krauss was raised in Mt. Morris, New York, a small town south of Rochester. She came to Rochester in the seventies. Here she met her husband-to-be, Steve, and they were married in 1982, making this year their 28th anniversary year. Steve is a commercial photographer. Another important member of the family is a sweet and beloved West Highland White Terrier named Duncan, affectionately also known as “Duncan Donut”.

Kathleen received her Associates Degree in Liberal Arts and Sciences from Monroe Community College. She attended St. John Fisher and completed the Telecommunications Program at Rochester Institute of Technology.

Her employment history includes interesting positions with significant responsibility. She was Executive Assistant to the Vice President of Operations at Genesee Hospital. Eventually she moved to the position of Telecommunications Coordinator, working as a liaison between the hospital and Rochester Telephone. She worked at Genesee Hospital for fifteen years.

She began working for Rochester Telephone in 1994 as a Sales Engineer handling small businesses. She worked in this position for four years, and then moved to the position of Frontier Pages Directory Production Coordinator. In this position, Kathleen was responsible for the printing of Frontier’s white and yellow page directories in all of Frontier’s markets.

In 1999, Kathleen became a Competitive Local Exchange Carrier Engineer at Frontier Communications. In this position Kathleen was part of a project team responsible for setting up the service network that brought dial tone to Frontier customers in other Baby Bell markets. Kathleen’s territory consisted of, but was not limited to, New York City (AT&T Market), Chicago (Ameritech Market), and Florida (Bell South Market). Eventually she transferred to the Product and Marketing Division of Frontier where she became a Product Manager for Local Services, handling 43 markets in 26 states. She was the first Product Manager assigned to roll out small business bundles consisting of phone lines, internet service, voice mail, features, and long distance.

Kathleen left Frontier at the end of 2006 to pursue other interests. Her love of cooking took her down a path to become a Personal Chef. In 2008, Kathleen completed the necessary requirements specified by USPCA to be certified and is now a Certified Personal Chef and a member of the United States Personal Chef Association. From this passion came her personal chef business, Savory Suppers. While building her business, Kathleen sought a part-time position and became G.R.A.P.E.’s Executive Assistant in May 2007. She became Executive Director in September 2009.

When asked what she likes best about G.R.A.P.E., Kathleen quickly states that the commitment to the organization by its members is evident through the committee and membership meetings she attends. She believes that G.R.A.P.E. has become a well-respected organization within the community because of its members and their dedication.

On a closing note, Kathleen was asked to reflect on her philosophy of life. She believes each person should live their life to the fullest. One never knows what opportunity is waiting around the bend, and we should be open to the possibilities of new adventures.


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