“Telewest Broadband have deployed Castle Rock SNMPc nationally for the last 2 years to manage, investigate and rectify their HSI (High speed internet) customer base . This base is 192,000 units and growing. SNMPc has proved its worth many times over and is highly valued both at a NOC and field operations level.”
Stewart Dunn, Lead Engineer Telewest
"We were looking for a complete management system that offered device management, scalability and the security of SNMP V3. We evaluated several network management products and chose Castle Rock, as their support and willingness to partner with us is extremely impressive."
Doug Elsley - ITSM Product Manager, Touchpaper